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Adrian Flux Complaints & Reviews

Complaints, Review, Comparison

Read reviews of Adrian Flux, share your experience and resolve your issue.

Rate Adrian Flux for value and service, and compare Adrian Flux with other companies.

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Your Adrian Flux Reviews

Sharon Davies: 1/5 Stars

06/02/2019

Blackbox

My daughter has only just passed her test and fitted her black box as directed and watched videos ensuring she fitted it properly.

However within the month the box has come off and now they have been sending threatening text messages saying her insurance is at risk of being cancelled.

Now they have made her purchase a kit to stick the box back to the windscreen (they have said it wasn’t fitted properly the first time ) now this time we should film this process when fitting it so that if it does come off we have proof it was fitted properly.

Funny how they didn’t say that the first time so be warned film it all and provide them with the proof they need before hand if I had seen these reviews before purchasing the insurance I would never had gone with them.

​Time will tell for the new kit !!!!


Adrian Flux has not yet responded.


​
C Buttery: 1/5 Stars

19/08/2017

Attempted to change my car insurance to Flux Insurance.

This has been the most aggravating time consuming process I have ever encountered. The customer service were less than helpful. It has taken 8 days of endless emails and telephone calls until I finally cancelled the transaction. And had to pay £30 for the 'privilege'!! I will not, be using compare services again.

Adrian Flux has not yet responded.


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Jon Clements: 1/5 Stars

05/06/2019

Awful

Absolutely terrible Absolutely terrible, was highly recommend as a good broker for my sons first car. For the first 11 months ok no problems, just as he's about to renew they cancel the policy. He was 23 mph over a 40 mph speed limit for 700 yards. They can help and renew at a cost of £2400. Funny how they cancel it just as the policy needs renewing at a much higher price and fees. Be careful I wouldn't recommend

Adrian Flux has not yet responded.
 
​


Chris Newman: 1/5 Stars

03/09/2019

High cancellation costs

Company okay for initial price, never had to claim so cannot comment on that. Their cancellation fees are astronomical. They state certain fees and charges in their T&C's but with a couple of other 1 liners they add in another host of fees, from themselves (commission) and from the original insurer. My Policy was £289 for 12 months. After 28 days of use and all of their fees my refund was £149. Take note and be warned.

Adrian Flux has not yet responded.

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Lewis J: 1/5 Stars

27/06/2018

Avoid flux insurance

This company has had my son in tears with threating letters and extra charges, he is on his 2nd black box which like the 1st doesn't work properly it fails to charge ...avoid at all costs, have a look at the experiences of some who have taken out ins' with this crowd visit "Share your experiences of Adrian Flux Insurance & Flux Direct" on face book

Adrian Flux has not yet responded.

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​Car Insurance Saving Figure
You could save up to £504*
*51% of consumers could save £504.25 on their Car Insurance. The saving was calculated by comparing the cheapest price found with the average of the next five cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from September 2023 data. The savings you could achieve are dependent on your individual circumstances and how you selected your current insurance
supplier.

Van Insurance Saving Figure
You could save up to £590* *51% of consumers could save £590.37 on their Van Insurance. The saving was calculated by comparing the cheapest price found with the average of the next four cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from August 2023. The savings you could achieve are dependent on your individual circumstances.

Home Insurance Saving Figure
You could save up to £165* *51% of consumers could save £165.27 on their Home Building & Contents Insurance. The saving was calculated by comparing the cheapest price found with the average of the next seven cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from September 2023. The savings you could achieve are dependent on your individual circumstances.

Motorbike Insurance Pay less than Figure
You could pay less than £195* *51% of consumers who received a quote for Motorbike Insurance through this service provided by Seopa Ltd. in August 2023 were quoted less than £194.60. The price you could achieve is dependent on your individual circumstances.

Bicycle Insurance Pay less than Figures
1) You could pay less than £36 for bicycles valued up to £1500*
*51% of customers with a bicycle valued up to £1500 who obtained a quote for Bicycle Insurance through this service provided by Seopa Ltd during September 2023 were quoted less than £35.12. Using the same calculation for bicycles valued between £1500 and £3000 gave a figure of £68.66 and for bicycles valued over £3000 gave a figure of £143.54. The quote price you could achieve is dependent on your individual circumstances.
2) You could pay less than £69 for bicycles valued between £1501 and £3000*
*51% of customers with a bicycle valued between £1500 and £3000 who obtained a quote for Bicycle Insurance through this service provided by Seopa Ltd during September 2023 were quoted less than £68.66. Using the same calculation for bicycles valued up to £1500 gave a figure of £35.12 and for bicycles valued over £3000 gave a figure of £143.54. The quote price you could achieve is dependent on your individual circumstances.
3) You could pay less than £144 for bicycles valued over £3000*
*51% of customers with a bicycle valued over £3000 who obtained a quote for Bicycle Insurance through this service provided by Seopa Ltd during September 2023 were quoted less than £143.54. Using the same calculation for bicycles valued up to £1500 gave a figure of £35.12 and for bicycles valued between £1500 and £3000 gave a figure of £68.66. The quote price you could achieve is dependent on your individual circumstances.

Pet Insurance Pay from Figures
You could pay from £2.56 per month*
*Price per month for cover based on a dog, Holly, aged 2, no known medical conditions, up-to-date vaccinations, and microchipped. Based on quote data provided by Seopa Ltd during August 2023. The quote price you could achieve is dependent on your individual
circumstances.
You could pay from £2.56 per month*
*Price per month for cover based on a cat, Rene, aged 4, no known medical conditions, neutered, up-to-date vaccinations, and microchipped. Based on quote data provided by Seopa Ltd during August 2023. The quote price you could achieve is dependent on your individual circumstances.

Breakdown Insurance Pay from Figures
You could pay from £15.49 per month*
*Based on quote data provided by Seopa Ltd during September 2023. This quote was provided to the majority of customers. The quote price you could achieve is dependent on your individual circumstances.
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