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Ageas UK Complaints & Reviews

Complaints, Review, Comparison

Read reviews of Ageas UK, share your experience and resolve your issue.

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Scroll down to read our selection of your complaints and reviews about Ageas UK below.
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Your Ageas UK Reviews

Dominic Valente: 1/5 Stars

31/05/2017

a collision whilst i was stationary but 6 inches over a broke white line

explained that at aroad junction coming out of a supermarket I went to go but another car came from my left so I stopped.Looking to my right I saw a VW at speed turn toward me and collided with my front o/s air bag went off and my head was pushed into window. the driver that hit me admitted to doing 35mph in a 30mph road but said she had right of way. which I did not dispute only tthat she was still driving and did not slow or brake . I sent photographic evidense to them and to the ombudsman but ageas have said they would deal with it as a 50/50 but i was more to blame than the other driver,even though she hit me on my o/s with her o/s as she turned into me. I am really upset because they have put up my insurance by £150. as you can imagine I'm not happy . yours sincerely Tony Valente

Ageas UK has not yet responded.
 
 

Anita Maistry: 1/5 Stars

28/08/2019
 
Discrimination against single parent
 
Shock!! Horror!' Disappointment on every level. My car has been sent to the garage to be repaired after an accident. It's the school holidays to ensure my last week as a teacher covers all priorities like the necessary appointments and spending memorable times with my children. I was promised a courtesy car but they above company has highlighted the small print. It states under Temporary replacement Car-Section 11: "We provide the replacement car so you can still get about whilst your car is being repaired. It may not be the same size, type or value of your own car." I have wasted the day, spent 9 hours arguing the small print and my stress level is at an all time high. I was offered a 3 door car that has not much space to transport a family nor get the family shopping in. I explained I cannot get about with my kids as the car does not have space for them. Ageas has informed me that they have stuck to the policy so cannot offer me anything else. The policy does not stipulate it has to be a Class A car yet they have informed Enterprise car this is all they will pay for. What am I meant to do with my children? I have dependents, as a responsible parent my priority is to spend time with them rather than leave them home alone so that I can fit the family shopping in the passenger seats. This is total discrimination towards meeting the needs of a family! We are booked to go away tomorrow-this was meant to be a bonding break with my children-it's tough enough being a single parent but trying my best to provide a relaxing break has resulted in me being highly stressed( something I needed time out from especially as a teacher now returning to work on Monday). I still don't have a car nor will Ageas take into consideration that keeping me mobile needs to include my children!! It seems like Ageas has no clue-their policy is vague and has no room to include dependents! It's a catch 22-either way I'm not mobile as the emphasis is on single provision!! This disturbs me as I'm sure I'm not the only single person with dependents who has been made to feel powerless to include their children. Policy like this need some clarity-there is nothing that states my replacement car has to a be a 'car suitable for a single person' whichever way this policy is interrupted that's precisely what it equates to.
 
Ageas UK has not yet responded.
​
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​Chris Kinslow: 1/5 Stars
24/02/2018 

no claim unless damage caused by wind over 65 mph

Never claimed before on insurance. had very high wind and rain and water coming through ceiling down lighting rose. Broken tiles. surveyor came a week later and dismissed the claim saying that damage has to be caused by wind over 65 mph !! never went in loft and said all i could claim for was for a ceiling repair. AVOID LIKE THE PLAGUE THIS COMPANY.

Ageas UK has not yet responded.
 

G Bridge: 1/5 Stars

09/11/2016

i was stationary, watched a truck pass me with driver using mobile and going over 20mph speed limit

I was not involved physically he crashed into two vehicles further up the road by some way. I was stationary through out on the opposite side of the road. he blamed me, got his passenger/employee/to put me in the wrong, I did not move throughout his escapade. then he persuaded the foreign dental nurse with little understanding of English what to say putting me in the wrong, she was supposed to be looking out for me to let me know when the road was clear but I did not move for five minutes after the crash due to shock. the insurance company have refused to believe me and held me liable thus refusing to reinsure me and taking away my protected ncb of 12 years. in no way was I to blame.

Ageas UK has not yet responded.

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