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Skinny Tan Complaints & Reviews

Complaints, Review, Comparison

Read reviews of Skinny Tan, share your experience and resolve your issue.

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Your Skinny Tan Reviews

Lisa Alexander: 1/5 Stars

09/05/2019
 
Worse company I’ve ever experienced
 
I ordered products early April & I am still awaiting delivery. I spend £60 on tanning products & still not received them. I’ve been in contact & the communication is very little. I demanded a refund but unfortunately not received one. This is the worst customer service I’ve ever experienced. I will be taking this further to the financial ombudsman as companies should not be allowed to take your money without sending out the goods. Bad all round. Do not order you’ll be losing your money.
 
Skinny Tan has not yet responded.





Alana Yeates: 1/5 Stars
 
21/08/2019
 
Miss alana yeates
 
iv emailed them directly and got response of I would receive completely good as the tan I bought and complain about make my skin go grey and horrible iv used skinny for some time I will ever purchase from them again the customer service is absolutely shocking
 
Skinny Tan has not yet responded.
​

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Beth Taggart: 1/5 Stars
 
01/05/2018
 
Where is my replacement items
 
I ordered 3 cans of skinny tan. I complained the next day as it was faulty. Was asked to send back which I did by first class post the following day and now when I am emailing about my replacement products, the emails are being ignored. I have paid for these items and sent them back to you and I have no refund or replacement product? Cannot believe the amount of emails that have been completely ignored no matter who I send to or what department.
 
Skinny Tan has not yet responded.
 


 
Lorraine Moore: 1/5 Stars
 
08/08/2017
 
Damaged products
 
I placed an order on 23 July order no: 232541. I had a note from Yodel to say it's in the back garden. After speaking to the courier, as I could not find it, he informed me that he placed it on the floor under my porch. (I do not have a porch) He says he did this quickly and scarpered as he realised I had a dog. The parcel was destroyed by my dog as it was not in a secure place. I contacted the courier who refused to take any responsibility and were incredibly rude and unhelpful. I contacted skinny tan and although polite have still made excuses and not sent me a replacement. I sent photos as requested by them of the damaged products. They agreed to send replacements. They said they are investigating and it is with the dispatch department. No one has got back to me, no one seems to have taken responsibility and I have not received my mystery gift (whatever that was) with my order.
 
Skinny Tan has not yet responded.
 ​

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Gail Nicholson: 1/5 Stars

16/09/2016

Paid in full & order not received.

Placed an order with Skinny Tan on 1st July. Received an email on 26th July to say it was being despatched. Received an email from courier on 26th July to say order was not being delivered as they had not received the goods to deliver. Numerous emails sent asking for information, no response. Sent a tweet on Twitter 17th August had an immediate responce from ST saying someone would contact me from Customer Services, which they did on 19th August saying they were looking into my order. Still no response. Emailed to ask for a refund - no responce. Re messaged through Twitter, no responce.

Skinny Tan has not yet responded.​


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​Car Insurance Saving Figure
You could save up to £504*
*51% of consumers could save £504.25 on their Car Insurance. The saving was calculated by comparing the cheapest price found with the average of the next five cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from September 2023 data. The savings you could achieve are dependent on your individual circumstances and how you selected your current insurance
supplier.

Van Insurance Saving Figure
You could save up to £590* *51% of consumers could save £590.37 on their Van Insurance. The saving was calculated by comparing the cheapest price found with the average of the next four cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from August 2023. The savings you could achieve are dependent on your individual circumstances.

Home Insurance Saving Figure
You could save up to £165* *51% of consumers could save £165.27 on their Home Building & Contents Insurance. The saving was calculated by comparing the cheapest price found with the average of the next seven cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from September 2023. The savings you could achieve are dependent on your individual circumstances.

Motorbike Insurance Pay less than Figure
You could pay less than £195* *51% of consumers who received a quote for Motorbike Insurance through this service provided by Seopa Ltd. in August 2023 were quoted less than £194.60. The price you could achieve is dependent on your individual circumstances.

Bicycle Insurance Pay less than Figures
1) You could pay less than £36 for bicycles valued up to £1500*
*51% of customers with a bicycle valued up to £1500 who obtained a quote for Bicycle Insurance through this service provided by Seopa Ltd during September 2023 were quoted less than £35.12. Using the same calculation for bicycles valued between £1500 and £3000 gave a figure of £68.66 and for bicycles valued over £3000 gave a figure of £143.54. The quote price you could achieve is dependent on your individual circumstances.
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*51% of customers with a bicycle valued between £1500 and £3000 who obtained a quote for Bicycle Insurance through this service provided by Seopa Ltd during September 2023 were quoted less than £68.66. Using the same calculation for bicycles valued up to £1500 gave a figure of £35.12 and for bicycles valued over £3000 gave a figure of £143.54. The quote price you could achieve is dependent on your individual circumstances.
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*51% of customers with a bicycle valued over £3000 who obtained a quote for Bicycle Insurance through this service provided by Seopa Ltd during September 2023 were quoted less than £143.54. Using the same calculation for bicycles valued up to £1500 gave a figure of £35.12 and for bicycles valued between £1500 and £3000 gave a figure of £68.66. The quote price you could achieve is dependent on your individual circumstances.

Pet Insurance Pay from Figures
You could pay from £2.56 per month*
*Price per month for cover based on a dog, Holly, aged 2, no known medical conditions, up-to-date vaccinations, and microchipped. Based on quote data provided by Seopa Ltd during August 2023. The quote price you could achieve is dependent on your individual
circumstances.
You could pay from £2.56 per month*
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Breakdown Insurance Pay from Figures
You could pay from £15.49 per month*
*Based on quote data provided by Seopa Ltd during September 2023. This quote was provided to the majority of customers. The quote price you could achieve is dependent on your individual circumstances.
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