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Utility Warehouse Complaints & Reviews

Complaints, Review, Comparison

Read reviews of Utility Warehouse, share your experience and resolve your issue.

Rate Utility Warehouse for value and service, and compare Utility Warehouse with other companies.

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Utility Warehouse​ below.
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Your Utility Warehouse Reviews

Sarah Julie: 2/5 Stars

24/08/2019
 
Up up and away
 
At first,our gas and electricity was cheap. But all of a sudden,our Bill's have almost tripled! Gas went from about £24 a month to £69 a month! Theres so much fine print...the cash back cards etc Not worth it.
Utility Warehouse has not yet responded.
 
 


 
Rob Brooks: 1/5 Stars
 
26/10/2019
 
Please Avoid them! Just do a quick comparison quote to actually save money anywhere else.
 
Absolutely terrible. We took out the combined pack of gas, electric, mobile and internet for the best savings. We've been with UW for 2 months now. Broadband is still not set up but we're still paying for it. As well as paying for our Virgin home and broadband so that we still have some form of internet connection at home. On top of this UW swapped our home telephone line over without warning us so our bundle pack with Virgin was removed raising the cost of the Virgin connection up to £75 so now we're paying £30 for UW broadband which we don't even get and £75 with Virgin. Not really saved any money so far, tried cancelling today and we were told we'd have to cover £100 of fees to cancel the policy. Pretty unfair as we didn't have the services to test in the short 14 day cancellation period. And now we can see how terrible it is we're stuck. I'll be raising this to the relevant financial services and strongly recommend anyone else avoid.
 
Utility Warehouse has not yet responded.
 

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Lynn Gorman: 1/5 Stars
 
27/02/2018
 
The sales ethics are disgusting
 
2 men came to my 73yr old, widowed aunt’s house and somehow ‘persuaded’ her to sign over all her utilities, mobile, etc. All she can recollect from this is that they were promising her free lightbulbs.We discovered that she was in a contract that made her pay over the odds for her fuel, pay for a mobile service she will never need or use or even couldn’t use as she never received a SIM card, a cashback card that again she didn’t receive and would never use plus lightbulbs that she wouldn’t want. All sign-up/switch over communications were through email which she doesn’t know how to access so hadn’t realised what was going on. I am beyond furious that this is the way they get customers and we have done everything we can to get her out of it. I would not touch them with a barge pole if this is how they conduct themselves and I hope those salesmen feel happy with themselves for gaining another sales target whilst my aunt is really upset about how she has been manipulated. There should be a law to say if there is someone elderly & alone in a house, there should be another person they know & trust with them during a sales talk so they can be sure to make an informed decision not be taken advantage of.
 
Utility Warehouse has not yet responded.
 


 
Senol: 1/5 Stars
 
26/07/2016
 
high non eu data roaming
 
i used my mobile in my holiday just one day and it has been used 7mb mobile data and its been charged my mobile £120 for 7mb in one day. when i recieved a text from company that, it was saying you used over £25 data usaged and than i stoped to use my data anymore. when i back fom holiday and shocked about my mobile bill about £120 extra data charged. i have contated the company they said the price £18 per mb for non eu country . i have checked all other mobile company data prices for non eu and none of them that higher almost 3 times more the utility ware house prices. Im goint to take in court about high data charges to me. also planing leave all my enery service that company too asap. Best regards
 
Utility Warehouse has not yet responded.
 

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Peter Maybank: 1/5 Stars

16/04/2016​

Using e mail on my kindle fire

The web is no longer available? Don't u want me to use us? Peter Maybank


Utility Warehouse has not yet responded.


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​Car Insurance Saving Figure
You could save up to £504*
*51% of consumers could save £504.25 on their Car Insurance. The saving was calculated by comparing the cheapest price found with the average of the next five cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from September 2023 data. The savings you could achieve are dependent on your individual circumstances and how you selected your current insurance
supplier.

Van Insurance Saving Figure
You could save up to £590* *51% of consumers could save £590.37 on their Van Insurance. The saving was calculated by comparing the cheapest price found with the average of the next four cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from August 2023. The savings you could achieve are dependent on your individual circumstances.

Home Insurance Saving Figure
You could save up to £165* *51% of consumers could save £165.27 on their Home Building & Contents Insurance. The saving was calculated by comparing the cheapest price found with the average of the next seven cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from September 2023. The savings you could achieve are dependent on your individual circumstances.

Motorbike Insurance Pay less than Figure
You could pay less than £195* *51% of consumers who received a quote for Motorbike Insurance through this service provided by Seopa Ltd. in August 2023 were quoted less than £194.60. The price you could achieve is dependent on your individual circumstances.

Bicycle Insurance Pay less than Figures
1) You could pay less than £36 for bicycles valued up to £1500*
*51% of customers with a bicycle valued up to £1500 who obtained a quote for Bicycle Insurance through this service provided by Seopa Ltd during September 2023 were quoted less than £35.12. Using the same calculation for bicycles valued between £1500 and £3000 gave a figure of £68.66 and for bicycles valued over £3000 gave a figure of £143.54. The quote price you could achieve is dependent on your individual circumstances.
2) You could pay less than £69 for bicycles valued between £1501 and £3000*
*51% of customers with a bicycle valued between £1500 and £3000 who obtained a quote for Bicycle Insurance through this service provided by Seopa Ltd during September 2023 were quoted less than £68.66. Using the same calculation for bicycles valued up to £1500 gave a figure of £35.12 and for bicycles valued over £3000 gave a figure of £143.54. The quote price you could achieve is dependent on your individual circumstances.
3) You could pay less than £144 for bicycles valued over £3000*
*51% of customers with a bicycle valued over £3000 who obtained a quote for Bicycle Insurance through this service provided by Seopa Ltd during September 2023 were quoted less than £143.54. Using the same calculation for bicycles valued up to £1500 gave a figure of £35.12 and for bicycles valued between £1500 and £3000 gave a figure of £68.66. The quote price you could achieve is dependent on your individual circumstances.

Pet Insurance Pay from Figures
You could pay from £2.56 per month*
*Price per month for cover based on a dog, Holly, aged 2, no known medical conditions, up-to-date vaccinations, and microchipped. Based on quote data provided by Seopa Ltd during August 2023. The quote price you could achieve is dependent on your individual
circumstances.
You could pay from £2.56 per month*
*Price per month for cover based on a cat, Rene, aged 4, no known medical conditions, neutered, up-to-date vaccinations, and microchipped. Based on quote data provided by Seopa Ltd during August 2023. The quote price you could achieve is dependent on your individual circumstances.

Breakdown Insurance Pay from Figures
You could pay from £15.49 per month*
*Based on quote data provided by Seopa Ltd during September 2023. This quote was provided to the majority of customers. The quote price you could achieve is dependent on your individual circumstances.
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